Partners: ZIN + SYNC
General
Account + Login
Payments
- What payment provider does Sommos use?
- Does Sommos work with Paypal, Venmo or Zelle?
- Are there any refund policies on Sommos?
- Do my clients and students need a Stripe account in order to purchase one of my products or classes?
- How do I refund a payment to a client?
- When processing a refund, are transaction and processing fees also refunded?
Classes (General)
- Bulletin Board and How to Use It
- How do I see and manage my class attendees?
- My clients have already pre-paid me for classes, is there a way to grant them access to classes on Sommos without them having to purchase new classes?
- What music guidelines apply on Sommos™?
- Can my clients cancel or reschedule a class?
Classes: Livestream and In Person
- On Sommos Virtual Platform, how far into the class can my clients join?
- How do I set up my in-person and livestream/virtual classes?
- What are my options when it comes to hosting livestream or virtual classes?
- For Virtual Studio classes, what are the best practices to improve music and overall sound ?
- How long can Sommos Virtual Studio class be?
- Is there a limit to the number of clients I can have on Sommos Virtual Studio?
Classes: Video On Demand (VOD)
Offers, Class Packs and Memberships
Clients + Community
- Ratings and Tips
- How do I create Posts?
- How do I manage My Community and Clients on Sommos?
- How do I invite a client to join Sommos?
- How does Group Messaging work?
- What automated messaging goes out to my clients?